Agreement and Terms
These Terms of Use (“Terms”) explain the rules for using this website.
In these Terms:
- “The Company,” “Ourselves,” “We” and “Us,” refer to CareFirst BlueCross BlueShield Community Health Plan Maryland (CareFirst CHPMD) including our subsidiaries and affiliates.
- “Member,” “You,” and “Your” refers to anyone using this website.
- If you are helping someone else use this website, these Terms apply to both of you.
By using this website, you agree to follow these Terms. If you have another agreement with us (for example, for health coverage) these Terms apply in addition to that agreement.
Using this website does not guarantee that you qualify for any health plan coverage we offer now or in the future.
Changes to These Terms
By using this website, you agree to the most recent version of the Terms. We may change these Terms at any time. Changes take effect as soon as they are posted on this website or otherwise notifying you.
Use of Website and Content Ownership
We grant you a personal, non-transferable, nonexclusive, revocable, limited license (the “License”) to use this website. You may view, download, and print a reasonable number of copies of the content from this website for personal, non-commercial use only. If you do, you must keep all copyright, trademark, or other legal notices in place.
You may not sell, change, or use this content for any public or commercial purpose.
If you use the MyHealth Portal, you also agree to the Portal Terms & Use, which may change from time to time and are posted on this website.
All content and intellectual property on this website belong to the Company or its partners. We do not transfer ownership interest to you when you use this website. Using this website in ways not allowed by these Terms may break the law and could result in legal action.
Your Rights Relating to Your Protected Health Information
Please see the CareFirst CHPMD Notice of Privacy Practices also available on our website for your rights regarding your protected health information.
Use of Information Collected by This Website
In general, we do not collect personal information from members or providers just by visiting this website.
However, if you use the MyHealth Portal, we may collect certain information to manage your account and keep the Portal working properly.
For members, we may collect:
- Member ID Number
- Last four digits of Social Security Number
- Date of Birth
- First and last name
- Email Address
- Password
For providers, we may collect:
- NPI (National Provider Identifier)
- Tax ID
- First and last name
- Group Name
- Recent Claim Number (within the past 6 months)
- Email Address
- Password
We only use this information to manage and maintain the MyHealth Portal. To learn more, please read our Notice of Privacy Practices. We do not sell your information.
NOT a Substitute of Healthcare Advice
Any health, wellness, nutrition, treatment or similar information on this website is for general information purposes only. It is not a substitute for professional medical advice, diagnosis, or care.
If you have a health concern, talk to your doctor. If you are experiencing a medical emergency, you should seek emergency medical assistance by calling “911.”
Restrictions on Use
By using this website, you agree to:
- Use the website only as allowed by these Terms and the website content.
- Not copy, change, or share website content, except for a reasonable number of personal copies or downloads.
- Not try to harm or disrupt the website with viruses, malware, or by trying to gain unauthorized access to any part of this website.
- Keep your personal password private, unless you have an authorized representative.
Links to Other Websites
This website may include links to other websites for your information. We do not endorse or guarantee the content on those sites. You are responsible for how you use any websites outside of this one.
Age-Appropriate Content
This website is not meant for children under the age of 13. If you are 13 to 18 years old, please use this website with a parent or guardian. Parents and guardians are responsible for supervising minors’ access and use of this website.
Digital Millennium Copyright Act
The Digital Millennium Copyright Act (“DCMA”) protects copyright owners if their work is used without permission. The Company respects others’ copyrights. If you believe your copyrighted work is being used on this website without permission, please contact us by mail:
CareFirst BlueCross BlueShield Community Health Plan Maryland
Office of Corporate Counsel
1501 S. Clinton Street
Baltimore, MD 21224
Limitation of Liability
Under no circumstances shall CareFirst CHPMD be responsible for any direct, indirect, special, incidental, or consequential damages resulting from your use of this website or any linked websites. This includes, but is not limited to, lost profits, business interruptions, or loss of data or programs on your devices, even if we have been informed about the potential for such damage.
Disclaimer
This website and its contents are provided “as is.” The Company, its subsidiaries, affiliates, and all third parties involved in hosting or providing content for this website make no promises or guarantees about the website. This includes, but is not limited to, warranties about the website’s quality, accuracy, non-infringement of other’s rights, or suitability for any particular purpose.
Not a Solicitation
This website and its contents are not intended to be a solicitation. The Company follows all laws and rules related to marketing, advertising, and its healthcare insurance products.
Contact Us
If you have any questions regarding these Terms or the use of the website, please contact us at:
CareFirst BlueCross BlueShield Community Health Plan Maryland
External Affairs Department
PO Box 915
Owings Mills, MD 21117