The Provider Portal (CareFirst Direct) offers fast and convenient access to essential patient care information around the clock, eliminating the need for phone calls or faxes. With 24/7 availability, you can efficiently manage your patients’ needs whenever it’s most convenient for you.
Access the CareFirst Provider Portal (CareFirst Direct) to:
- Verify member eligibility and benefits
- Check the status of your claims
- Submit electronic prior authorizations requests and upload clinical documentation
- View your PCP panel roster
- Review care plan information
- Update your demographic information
CareFirst Direct
Check eligibility, benefits, claim status, enter prior authorizations, access PCP panel rosters, care plans and update demographic information.
For helpful user guides and training resources, access the Learning and Engagement Center and select the On-Demand Training—CareFirst Essentials and Government Programs sections.