The Provider Portal (CareFirst Direct) offers fast and convenient access to essential patient care information around the clock, eliminating the need for phone calls or faxes. With 24/7 availability, you can efficiently manage your patients’ needs whenever it’s most convenient for you.
Access the CareFirst Provider Portal (CareFirst Direct) to:
- Verify member eligibility and benefits
- Check the status of your claims
- Submit electronic prior authorizations requests and upload clinical documentation
- View your PCP panel roster
- Review care plan information
- Update your demographic information
For helpful user guides and training resources, access the Learning and Engagement Center and select the On-Demand Training—CareFirst Essentials and Government Programs sections.