Type of Appointment
Standard Access Requirement
Initial Appointment
Within 90 Days
New enrollee (high risk)
Within 15 Days of receipt of HRA (Health Risk Assessment)
Family Planning Services and Initial assessments of pregnant and postpartum people
Within 10 Days
Well Child
Within 30 Days
Initial Newborn Visit
Within 3-5 Days of Discharge
Routine/Symptomatic
Within 7 Days
Preventive Care
Within 30 Days
Dental, Optometry, Lab and X-ray appointments
Within 30 Days
Dental, Optometry, Lab and X-ray appointments (Urgent)
Within 48 Hours
Urgent Visit
Within Same Day
Emergency
Immediately