Have a question for us?

See our Frequently Asked Questions page. 

After hours, listen to our voicemail for information on how to access Urgent or Emergency Care for members.

You will also hear information on how to access our 24/7 Nurse Advice Line, Pharmacy Benefits, Vision Care, Dental Care, Behavioral Health Care, Substance Abuse and ask questions about a Prior Authorization or Utilization Management matters.

Feel free to leave a secured voicemail or email us at CHPMDMembers@CareFirst.com. Voicemail messages and emails are returned the next business day.