CareFirst is committed to a provider experience that is simple, clear and human. Our goal is to create a meaningful and memorable learning experience through educational opportunities tailored to your needs. These resources give you the tools you need to make interacting and working with us easier for you and your staff.
Featured Courses
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Entering Prior Authorizations in the CareFirst Provider Portal
Helpful resources for entering prior authorizations:
'Entering Inpatient Authorizations' course
'Entering Outpatient Authorizations' course
'Entering Prior Authorizations for CareFirst CHPMD and Advantage Dual Prime' course
For additional resources access the On-Demand Training tab
CareFirst Direct
User guides to assist with creating an account and utilizing CareFirst Direct to check eligibility, benefits, claims status, access fee schedules, remittances, and much more!
'Accessing & Registering for CareFirst Direct' course
'Checking Eligibility and Benefits' course
'Checking Claims Status' course
'CareFirst Direct for Dental Providers' course
For additional resources access the On-Demand Training tab
Understanding Implicit Bias
1.0 AMA PRA Category 1 Credit for In-Network Providers
This course provides an introduction and overview of implicit bias and the importance it has in improving the quality of care for the diverse population of patients receiving care from clinicians in the DMV area.
Provider Directory Updates and Attestation
A guide to updating and attesting directory information in compliance with the Consolidated Appropriations Act (CAA).
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Internet Explorer No Longer Supported
Recently, Microsoft announced that it will stop supporting the Microsoft 365 platform on Internet Explorer. This means that certain functionality will not work in Internet Explorer when you view our on-demand training modules, or when you access CareFirst Direct.
Going forward, please use another browser that supports Microsoft when working with CareFirst, such as Microsoft Edge, Google Chrome or Mozilla Firefox.