We Are CareFirst Administrators
What We Do
CareFirst Administrators (CFA) is the only third-party administrator in Maryland, D.C. and Northern Virginia providing flexibility and top service, through the most trusted name in health care—locally through CareFirst BlueCross BlueShield, and nationally through the Blue Cross Blue Shield Association (BCBSA). Consistently ranked in the industry for high ethical standards, CareFirst Administrators has over 35 years of experience working with employers to provide high-quality, custom programs. We excel at paying claims and providing excellent service to your employees because at the end of the day, that’s what matters. Let’s work together to create a plan that works for you.
The flexibility to choose
- Our relationships with top health service vendors gives you the power to choose from innovative programs.
- As new health care solutions evolve, we’ll bring them to your attention and find out how they can give you the competitive edge.
- Funding choices, including traditional and predictable funding options, are available to you – in addition to stop loss advanced funding options.
Broadest access, best discounts
- One in three Americans choose Blue – that yields a 54% average savings on in-network claims.*
- Your employees have the freedom to choose the doctors they want to see.
- Our market dominance provides access to regional, national and global care network solutions.
Customer service excellence
- CareFirst Administrators has been recognized as one of the top TPA service teams.**
- A 99.6% financial accuracy in claims gives you piece of mind that your dollars are being cared for like they’re our own.
- We don’t rely on computers when a human connection works best. Our customer service team averages 12 years of experience with CareFirst Administrators.
*Consortium Health Plans Value Quest® Data Feed
**National Programs Performance Semi-Annual Scorecard Report, provided by BCBSA, 2017