Enhancing the Partnership

Connect with CFA

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CareFirst Administrators (CFA) is a third-party health benefits administrator in Maryland, D.C. and Northern Virginia. Locally, we are backed by CareFirst BlueCross BlueShield, and we are nationally supported by the Blue Cross Blue Shield Association (BCBSA). We partner with brokers and consultants to help their clients administer custom health plans and process claims. Our goal is to provide value in our teams, tools and programs that you won’t find elsewhere. Partnering with us is the first step to getting your client the benefits they need to attract and retain talent.

partner with us

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Customized, flexible solutions to your client’s health care needs

  • Our top vendor relationships lead to access to innovative programs.
  • CFA account management provides expert consultation on benefit designs for better health outcomes.
  • As new health care solutions evolve, we’ll let you know and help you decide how they can provide your clients value in a competitive marketplace
  • Funding choices, including traditional and predictable funding options, are available to you – in addition to stop loss options.
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Broadest access, best discounts

  • With one in every three Americans choosing Blue, we’re able to negotiate savings with top providers on in-network claims.
  • Employees have the freedom to choose the doctors they want to see.
  • Our market dominance provides access to regional, national and global care network solutions.
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Customer service excellence

  • CFA has been recognized as one of the top TPA service teams.*
  • A 99.6% financial accuracy in claims means employer dollars are being cared for like they’re our own.
  • We don’t rely on computers when a human connection works best. Our customer service team averages 12 years of experience with CFA.


*National Programs Performance Semi-Annual Scorecard Report, provided by BCBSA, 2017