Additional ways to lower your costs
- Visit in-network doctors and providers
- See providers outside of a hospital setting
- Try Video Visit or convenience care clinics
- Take advantage of $0 preventive benefits
- Earn $25 when you consent to receive wellness emails.
- Earn $25 when you take the RealAge® health assessment.
- Earn $100 when you complete an annual physical or preventative screening. When your claim is processed, this step will show as completed in your Blue Rewards profile.
- Earn $100 when you complete a biometric screening at your doctor’s office, a Quest Patient Service Center or a CVS Minute Clinic
Know Where to Go
Your options for care
It’s helpful to know where you can go for care before you need it. Becoming familiar with the information below can help you save time and money.
Remember, in case of emergency, always call 911 or visit the emergency room.
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Seeking Advice: |
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| General questions about health issues or where to go for care |
| Call 800-535-9700 |
| Our registered nurses are available 24/7 by phone |
| No cost. These services are included with your CareFirst membership. |
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Want Care Quickly: |
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| Treatment for minor illnesses and injuries |
| Visit www.closeknithealth.com/ or download the CloseKnit Virtual Care app from the Apple App store or Android Google Play store. |
| Board-certified doctors available 24/7 by smartphone, tablet or computer |
| $0 for urgent care |
| **Video Visit also features support for therapy, psychiatry, diet and nutrition and breastfeeding support at an additional charge. Costs for these services will be shown to you before your visit begins. |
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Need Care Soon: |
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| Diagnosis & treatment of illness, chronic conditions, routine check-ups |
| Select a primary care provider by logging into My Account and selecting Find a Doctor in the Doctors menu drop down. Call your doctor’s office for an appointment |
| Many offer night & weekend hours & 24-hour phone lines |
| Preventive care has no cost, these services are included in your CareFirst membership. Other visits: $30 copay* |
| * The costs provided for a primary care provider are for in-network services only. |
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Need Care Now: |
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| Non-life-threatening illness or injury that requires immediate care |
| For assistance finding an urgent care center, call 833-960-4025. Urgent care centers offer walk in appointments with shorter wait times than the ER |
| Open 7 days a week, often with evening hours |
| $50 copay* |
| * The costs provided for a primary care provider are for in-network services only. |
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Emergency: |
|---|
| Life-threatening illness or injury |
| Immediately call 911 or go to your nearest ER |
| Open 24/7 |
| Emergency: $300 copay + 30% coinsurance (waived if admitted) Non-Emergency: $600 subject to deductible and coinsurance |
Additional ways to lower your costs
- Visit in-network doctors and providers
- See providers outside of a hospital setting
- Try Video Visit or convenience care clinics
- Take advantage of $0 preventive benefits
- Take the RealAge test to earn $100