Contact Us

Medicare Advantage Plans

For more information, call Member Services at 855-290-5744 (TTY: 711) 8 a.m.-8 p.m., ET, 7 days a week from October 1 through March 31. From April 1 through September 30, our hours are 8 a.m.-8 p.m., ET, Monday through Friday.

Please note: The contact information above is for Medicare members only. If you do not have Medicare but are a CareFirst member, please call 855-300-7751 or contact Customer Services.

You can also contact us by mail:
CareFirst BlueCross BlueShield Medicare Advantage
P.O. Box 3236
Scranton, PA 18505

Medicare Supplement Plans

For CareFirst Medicare Supplement MedPlus Member Services, please call 800-722-2235 8 a.m.-6 p.m., ET, Monday through Friday.