Pharmacy & Medications
- Find a pharmacy
- Pharmacy checklist (English| Spanish)
- Search covered drugs
- Prescription drug resources
Help & Support
Your Plan Documents
Get the most from your Essential, Complete, or Signature plan with access to important documents and resources, including your Summary of Benefits, provider directory, formulary, and more.
Get Started: Your First 30 Days
Register or login to My Account
Get started by accessing My Account, where you can check your eligibility and claim status, view authorization, and update demographics.
Complete the Health Risk Assessment (HRA)
Complete the Health Risk Assessment to provide more information about your health care needs and earn a Healthy Rewards.
Annual Wellness Visit + Follow Up
Schedule your annual wellness visit with your PCP as soon as you join the plan. If you have a chronic condition, schedule all your follow up appointments with your specialist, as soon as you join the plan.
Talk to Your Provider
Discuss with your providers any questions you have about your health and/or medications.
Review Your Welcome Kit
Learn about your plan benefits, important resources, and key information for your first 30 days as a member.
Answer the Call
Once you’re enrolled, CareFirst health specialists may call to offer assistance. They can help you complete your Health Risk Assessment (HRA) and understand your plan's many benefits to ensure you’re getting the most from your plan.
Finally, CareFirst has partnered with Porter, a local company that may call you to set up an appointment to see you in the comfort of your own home. They can offer services such has home health screenings, access to local resources, help scheduling your doctor visits and more.
We want to hear from you!
Once a year, you’ll receive a CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey. By providing feedback, you’ll be helping us make improvements to your care.
Mail Order Prescription Drugs
Have your prescriptions delivered right to you. Get your maintenance prescription drugs sent directly to your home for no additional cost.
There are four ways to sign up:
- Ask your doctor to send an electronic prescription for a 3-month supply of your medication to our mail service pharmacy partner, CVS Caremark® Mail Service Pharmacy.
- Sign in to www.caremark.com, select Prescriptions, then select Start Rx Delivery by Mail. Enter your drug information to confirm your drug is covered and follow the prompts to submit your request. The mail service pharmacy will contact your doctor and get the process started for you. (Note: You cannot access this option from the Caremark app.)
- Call Customer Care at 1-844-786-6762, 24 hours a day, 7 days a week (TTY: 711).
- Submit a claim form directly.
Accessing Your Benefits and Programs
Our plans offer preventive and comprehensive dental benefits that help to protect your teeth and overall oral health.
To access your dental benefit, use the find a doctor link in your member portal to find an in-network provider and make an appointment.
If you have any questions, please call Member Services at (833) 536-2001.
Our plans include routine eye exams and eyewear coverage through the Davis Vision network.
The robust vision network includes Visionworks, Target, Walmart, Costco, MyEyeDr. and Pearle Vision, as well as hundreds of independent providers.
For more details on your routine vision coverages and allowances, please call DavisVision at (888) 573-2990.
Your plan will include coverage for hearing exams, fittings and hearing aids through NationsHearing. NationsHearing offers a national network of more than 8,000 locations with the ability to test your hearing from home using your computer or phone.
Please contact NationsHearing by phone at (877) 246-1666 for more information or to schedule an appointment.
Our plans offer a SilverSneakers fitness benefit which includes nationwide gym access, online resources and at-home fitness kits.
Go to SilverSneakers.com to learn more about your benefit or call 1-888-313-5693 Monday through Friday, 8 a.m. to 8 p.m. ET.
We offer personalized care coordination and assistance by offering care that comes to you. Your in-home assessment does not replace your yearly visit with your PCP.
For more information, please contact 1-800-558-9922.
CareFirst BlueCross BlueShield Medicare Advantage — View Healthy Rewards Program Details