Medicare Advantage Plans
Essential, Complete, Signature, and Salute Plans
For more information, call Member Services at 833-536-2001 (TTY: 711)
(8 a.m. – 8 p.m. ET, 7 days a week from October 1 through March 31.
From April 1 through September 30, our hours are 8 a.m.-8 p.m., ET, Monday through Friday.)
DualPrime (HMO-SNP) Plan
Prospective Members
844-331-6334 (TTY: 711)
October 1 - March 31 | 8 a.m. - 8 p.m. ET | 7 days a week
April 1 - September 30 | 8 a.m. - 8 p.m. ET | Monday - Friday
Current Members
410-779-9932 or toll-free at 844-386-6762 (TTY: 711)
October 1 - March 31 | 8 a.m. - 8 p.m. ET | 7 days a week
April 1 - September 30 | 8 a.m. - 8 p.m. ET | Monday - Friday
You can also contact us by mail:
CareFirst BlueCross BlueShield Medicare Advantage Enrollment
P.O. Box 915
Owings Mills, MD 21117
For enrollment forms and other enrollment options, visit Ways to Enroll.
Medicare Supplement Plans
For CareFirst Medicare Supplement MedPlus Member Services, please call 800-722-2235 8 a.m. - 6 p.m. ET, Monday - Friday.
Not enrolled in Medicare but already a CareFirst member?
If you are a CareFirst member without Medicare, please reach out by calling 855-300-7751 or get in touch with Customer Services.