Have a question?
View our FAQs.
Webinars
Take advantage of various education and training options to keep you up-to-date. In addition to online learning modules and our traditional half-day seminars, we now offer interactive webinars and CareFirst Direct hands-on training sessions.
Need help registering for or joining a webinar? Check out this guide!
Select a webinar to expand:
Ambulatory Surgery Centers (ASC)
We will discuss the ASC Contract, Appeals, Updates and Reminders, and more.
Miss our latest ambulatory surgery center webinar? Check it out here!
Skilled Nursing Facilities (SNF)
We will discuss topics and information that are relevant to our SNF providers.
| Date |
Time |
|
|---|---|---|
| 6/10/2026 | 10:00 a.m. | Register |
Substance Use Disorder Facilities (SUD)
We will discuss topics and information that are relevant to our SUD providers.
| Date |
Time |
|
|---|---|---|
| 10/14/2026 | 10:00 a.m. | Register |
The focus of this Behavioral Health Quarterly (Professional) will be important CareFirst updates and reminders for this specialty.
| Date |
Time |
|
|---|---|---|
| 3/17/2026 | 10:00 a.m. - 11:00 a.m. | Register |
| 6/17/2026 | 1:00 p.m. - 2:00 p.m. | Register |
| 9/17/2026 | 10:00 a.m. - 11:00 a.m. | Register |
| 12/16/2026 | 1:00 p.m. - 2:00 p.m. | Register |
Miss our latest quarterly meeting?
Check it out
here!
Join us for our semi-annual BlueCard webinar! We will be reviewing:
- What is BlueCard?
- Products that support BlueCard
- How to identify BlueCard members
- How to verify eligibility and prior authorization requirements for BlueCard members
- How to submit claims and check claims status for BlueCard members
This course is a prerequisite for BlueCard 201.
For All Providers
Miss our latest webinar?
Check it out
here!
Model of Care Attestation
These webinars will review the Model of Care (MOC) training and will give you an opportunity to complete your annual
Attestation.
| Date |
Time |
|
|---|---|---|
| 10/20/2026 | 3:00 p.m. | Register |
| 10/21/2026 | 2:00 p.m. | Register |
| 10/22/2026 | 10:00 a.m. | Register |
| 11/17/2026 | 3:00 p.m. | Register |
| 11/18/2026 | 2:00 p.m. | Register |
| 11/19/2026 | 10:00 a.m. | Register |
| 12/15/2026 | 3:00 p.m. | Register |
| 12/16/2026 | 2:00 p.m. | Register |
| 12/17/2026 | 10:00 a.m. | Register |
Behavioral Health Transition to CareFirst
DSNP Only
Quarterly Webinar
The CareFirst CHPMD and Advantage DualPrime webinars cover news, updates, relevant topics and important reminders for our Government Programs providers.
For All Providers
| Date |
Time |
|
|---|---|---|
| 3/18/2026 | 2:00 p.m. | Register |
| 3/19/2026 | 10:00 a.m. | Register |
| 5/6/2026 | 2:00 p.m. | Register |
| 5/7/2026 | 10:00 a.m. | Register |
| 9/8/2026 | 2:00 p.m. | Register |
| 9/9/2026 | 10:00 a.m. | Register |
| 12/15/2026 | 10:00 a.m. | Register |
| 12/17/2026 | 2:00 p.m. | Register |
Miss our latest webinar?
Check it out
here!
Dental Webinar registration is open. The focus of this Dental Webinar will be important CareFirst updates and reminders!
For Dental Providers
| Date |
Time |
|
|---|---|---|
| Additional webinars coming soon! |
Miss our latest webinar?
Check it out
here!
Miss our Individual Medicare Advantage (MA PPO) Webinar for Dental Providers?
Check it out
here!
In this webinar, we will review the prior authorization step-by-step process through EviCore’s prior authorization system (CareCore National Portal).
Miss our latest webinar?
Check it out
here!
Hospital Quarterly registration is open. The focus of this Hospital Quarterly will be important CareFirst updates and reminders!
For Institutional and Ancillary Providers
| Date |
Time |
|
|---|---|---|
| 3/10/26 | 10 a.m. - 11 a.m. | Register |
| 3/11/26 | 1 p.m. - 2 p.m. | Register |
| 5/19/26 | 1 p.m. - 2 p.m. | Register |
| 5/20/26 | 10 a.m. - 11 a.m. | Register |
| 9/22/26 | 10 a.m. - 11 a.m. | Register |
| 9/23/26 | 1 p.m. - 2 p.m. | Register |
| 12/08/26 | 10 a.m. - 11 a.m. | Register |
| 12/09/26 | 1 p.m. - 2 p.m. | Register |
Miss our latest quarterly webinar?
Check it out
here!
Risk Adjustment Office Hours Webinars
The Risk Adjustment live office hours webinars - tailored for all Medicare Advantage programs including Group, Individual and DSNP - is to establish regular, accessible office hours where providers can ask questions and receive guidance on:
- HCC (Hierarchical Condition Category) coding
- Risk adjustment best practices
- Clinical documentation improvement (CDI) expectations
- Audit feedback
- Other documentation clarifications
| Date |
Time |
|
|---|---|---|
| Additional webinars coming soon! |
Miss our latest quarterly webinar?
Check it out
here!
Professional Quarterly registration is open. The focus of this Professional Quarterly will be important CareFirst updates and reminders!
For All Providers
| Date |
Time |
|
|---|---|---|
| 3/04/26 | 10 a.m. - 11 a.m. | Register |
| 3/05/26 | 1 p.m. - 2 p.m. | Register |
| 5/13/26 | 10 a.m. - 11 a.m. | Register |
| 5/14/26 | 1 p.m. - 2 p.m. | Register |
| 3/05/26 | 1 p.m. - 2 p.m. | Register |
| 9/16/26 | 10 a.m. - 11 a.m. | Register |
| 9/17/26 | 1 p.m. - 2 p.m. | Register |
| 12/02/26 | 10 a.m. - 11 a.m. | Register |
| 12/03/26 | 1 p.m. - 2 p.m. | Register |
Miss our latest quarterly webinar?
Check it out
here!
Provider Directory Updates and Attestations Webinar: What's New in 2025
This recorded webinar will review the updates made to the Provider Directory Updates and Attestation self-service tool in August 2025. The webinar allows for related questions to be submitted through October 2025, and all questions will be followed up via email.
View the recorded webinar here.