Webinars

In this webinar, we will review the Advance Imaging Prior Authorization step-by-step processes for Cardiology and Radiology through EviCore’s prior authorization system (CareCore National Portal). You only need to register for one date/time.

For All Providers

Ambulatory Surgery Centers (ASC)
We will discuss the ASC Contract, Appeals, Updates and Reminders, and more.

Miss our latest ambulatory surgery center webinar? Check it out here!

Behavioral Health/Substance Use Disorder (BSD)
We will discuss Prior Authorizations/Notifications, Claims, Appeal, Updates and Reminders and more.

Miss our latest quarterly webinar?
Check it out here!

Hospice
We will discuss Hospice contract information, prior authorizations, corrected claims, inquiries, and appeals, billing requirements, and more!

Watch this recorded webinar discussing the Hospice contract information, prior authorizations, corrected claims, inquiries, and appeals, billing requirements, and more!

Skilled Nursing Facilities (SNF)
We will discuss Authorizations, Claims, Updates and Reminders and more.

For All Providers

Behavioral Health Digital Resource: 7 Cups
Watch this recorded webinar featuring Oleg Tarkovsky, Behavioral Health Director at CareFirst, to learn about the importance of prioritizing behavioral health solutions and CareFirst's Behavioral Health Digital Resource.

Behavioral Health Webinar: Alcohol Use Disorder and Liver Disease
Watch this recorded webinar to learn about alcoholic liver disease (ALD) and how to manage the stress and anxiety of liver transplants.

Behavioral Health Webinar: Autism Awareness and Diagnosis Overview
Watch this recorded webinar to learn more about autism characteristics and best practices for supporting autistic children and their families.

Behavioral Health Webinar: Culturally Sensitive Treatment with Muslim Patients
Watch this recorded webinar to learn about mental health misconceptions in the Muslim community and the importance of awareness and culturally sensitive treatment.

Behavioral Health Webinar: Depression in the Perinatal Period
Watch this recorded webinar to learn about the risk factors associated with mental health conditions during pregnancy and after birth.

Behavioral Health Webinar: Emerging Substances of Abuse
Watch this recorded webinar to learn about xylazine and tianeptine, its impacts on users, and the supportive measures you can take to treat these patients.

Behavioral Health Webinar: Improving Patient Care for Northeast and Southeast Asian Patients
Watch this recorded webinar to learn how to provide culturally aware mental and behavioral health care for your Northeast and Southeast Asian patients.

Behavioral Health Webinar: Nicotine Addiction
Watch this recorded webinar to learn about supporting patients as they find motivation to quit and stay quit from nicotine addiction.

Behavioral Health Webinar: Nutrition in Psychiatry
Watch this recorded webinar to gain a greater understanding of nutritional psychiatry and its connection with mental health.

Behavioral Health Webinar: The Paradox of Nicotine Addiction
Watch this recorded webinar to learn about the discrepancy between the health burden and nicotine addiction, the limited attention it receives, and innovative treatment options for nicotine addiction.

Behavioral Health Webinar: Pediatric Care and LGBTQ+ Youth
Watch this recorded webinar to gain a better understanding of the LGBTQ+ youth community and develop strategies to create affirming environments in your practices.

Behavioral Health Webinar: Powering Chronic Care for Substance Use and Pain
Watch this recorded webinar to learn about medication therapy management (MTM) and working with patients across the spectrum of care to tailor their therapy to their individual needs.

Behavioral Health Webinar: Psychodynamic Psychopharmacology
Watch this recorded webinar to learn more about how patients experience the symptoms of their mental diagnosis while using evidence based psychiatric solutions to navigate their treatment.

Behavioral Health Webinar: Substance Use Disorder in Adolescents
Watch this recorded webinar to learn how some therapeutic models that could prove useful and effective for treating your adolescent patients.

Behavioral Health Webinar: Transcranial Magnetic Stimulation and Spravato for Treatment Resistant Depression
Watch this recorded webinar to learn more about the role that transcranial magnetic stimulation has in the clinical journey of treatment resistant depression.

Behavioral Health Webinar: Trauma Informed Care
Watch this recorded webinar to learn about the link between trauma and substance use disorders, and how to create evidence-based practices that support the healing process for patients who have been impacted by trauma and substance use disorder.

Behavioral Health Webinar: Treatment Resistant Depression
Watch this recorded webinar to learn about treatment resistant depression and how to manage it, transcranial magnetic stimulation, and Spravato (esketamine) and ketamine.

Behavioral Health Webinar: What is Virtual Withdrawal Management?
Watch this recorded webinar to learn about the innovative telehealth care delivery system and understand the different kinds of treatment available for patients in need of withdrawal management.

Behavioral Health Webinar: What to Know About the Risks of Fentanyl
Watch this recorded webinar to learn about fentanyl, how it differs from other opiates/opioids, and what makes it so dangerous.

The focus of this Behavioral Health Quarterly (Professional) will be important CareFirst updates and reminders for this specialty.

Join us for our semi-annual BlueCard webinar! We will be reviewing:

• What is BlueCard?
• Products that support BlueCard
• How to identify BlueCard members
• How to verify eligibility and prior authorization requirements for BlueCard members
• How to submit claims and check claims status for BlueCard members

This course is a prerequisite for BlueCard 201.

For All Providers

Want more information about BlueCard? This webinar is for you! BlueCard 201 will cover:

• Contiguous area claims filing
• Submitting claims for DME, Independent Clinical Lab, Specialty Pharmacy, Air Ambulance, and Telemedicine
• Coordination of benefits
• Medicare Advantage claims

Note: This is not an introductory course. Attendees should have a strong foundational knowledge in the BlueCard program. To learn about the BlueCard program, please take BlueCard 101 prior to this webinar.

For All Providers

CareFirst CHPMD and CareFirst Advantage DualPrime Quarterly Meeting registration is now open and there are two opportunities to attend. This series will include electronic claims submission, appeals and grievances, and model of care training as well as other topics. You only need to select one date/time.

For All Providers

Miss our latest quarterly meeting?
Check it out here!

Dental Quarterly registration is open. The focus of this Dental Quarterly will be important CareFirst updates and reminders!

For Dental Providers

Miss our latest quarterly webinar?
Check it out here!

Join us as we introduce the new Comprehensive Dental Reference Guide. Learn how to use the guide to look up important information on CDT codes that are applicable to your practice and how to utilize this information to make working with CareFirst easier.

For Dental Providers

Want to minimize calls and faxes to our Utilization Team? This system allows you to:

• Enter prior auths 24/7 (except for scheduled downtime)
• Receive immediate Auth ID numbers
• Attach clinicals to the prior auth
• Monitor the status of your auth online

Select one day and time to attend training to walk you through the process of entering a prior authorization or watch the recorded webinar here.

For SNF and Hospice Providers

This webinar will review how to order In-Network and Out-of-Network Tests for Genetic Testing.

For Ordering Providers

Hospital Quarterly registration is open and there are two opportunities to attend. The focus of this Hospital Quarterly will be important CareFirst updates and reminders!

For Institutional and Ancillary Providers

Miss our latest quarterly webinar?
Check it out here!

For All Providers

Managing Pharmacy Spend

View this recorded webinar to learn about generics and drug spend, drug cost transparency within the migraine and diabetes spaces, and navigating drug shortages.

Professional Quarterly registration is open. The focus of this Professional Quarterly will be important CareFirst updates and reminders!

For All Providers

Miss our latest quarterly webinar?
Check it out here!

Join this webinar to learn how to utilize the new self-service tool and the resources available to you.

Miss our latest quarterly webinar?
Check it out here.

CareFirst has developed a Provider Profile Score in order to better understand the care provided to our members. The score is a composite of the practice's quality and member experience, cost efficiency and relationship health scores. Want to learn more about how the Provider Profile Scores are calculated? Watch this recorded webinar

For All Providers