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Webinars
Take advantage of various education and training options to keep you up-to-date. In addition to online learning modules and our traditional half-day seminars, we now offer interactive webinars and CareFirst Direct hands-on training sessions.
Need help registering for or joining a webinar? Check out this guide!
Select a webinar to expand:
Ambulatory Surgery Centers (ASC)
We
will discuss the ASC Contract, Appeals, Updates and
Reminders, and more.
Miss our latest ambulatory surgery center webinar? Check it out here!
The focus of this Behavioral Health Quarterly (Professional) will be important CareFirst updates and reminders for this specialty.
| Date |
Time |
|
|---|---|---|
| 6/12/2025 | 1:00 p.m. - 2:00 p.m. | Register |
| 9/16/2025 | 1:00 p.m. - 2:00 p.m. | Register |
| 11/4/2025 | 10:00 a.m. - 11:00 a.m. | Register |
| 12/10/2025 | 10:00 a.m. - 11:00 a.m. | Register |
Miss our latest quarterly meeting?
Check it out here!
Join us for our semi-annual BlueCard webinar! We will be reviewing:
- What is BlueCard?
- Products that support BlueCard
- How to identify BlueCard members
- How to verify eligibility and prior authorization requirements for BlueCard members
- How to submit claims and check claims status for BlueCard members
This course is a prerequisite for BlueCard 201.
For All Providers
| Date |
Time |
|
|---|---|---|
| Additional webinars coming soon! |
Quarterly Webinar
The CareFirst CHPMD
and Advantage DualPrime webinar will feature a step-by-step
demonstration of the CareFirst Electronic Authorization
Entry Tool. (For providers who participate in our Commercial
along with either CareFirst CHPMD and/or Advantage DualPrime
networks.)
For All Providers
| Date |
Time |
|
|---|---|---|
| 6/03/2025 | 2:00 p.m. - 3:00 p.m. | Register |
| 6/05/2025 | 10:00 a.m. - 11:00 a.m. | Register |
| 9/09/2025 | 1:00 p.m. - 2:00 p.m. | Register |
| 9/10/2025 | 9:30 a.m. - 10:30 a.m. | Register |
| 12/09/2025 | 1:00 p.m. - 2:00 p.m. | Register |
| 12/17/2025 | 10:00 a.m. - 11:00 a.m. | Register |
Miss our latest webinar?
Check it out
here!
Dental Webinar registration is open. The focus of this Dental Webinar will be important CareFirst updates and reminders!
For Dental Providers
| Date |
Time |
|
|---|---|---|
| 11/13/2025 | 1:00 p.m. - 2:00 p.m. | Register |
Miss our latest webinar?
Check it out
here!
Miss our Individual Medicare Advantage (MA PPO)
Webinar for Dental Providers?
Check it out here!
Hospital Quarterly registration is open. The focus of this Hospital Quarterly will be important CareFirst updates and reminders!
For Institutional and Ancillary Providers
| Date |
Time |
|
|---|---|---|
| 5/20/2025 | 1:00 p.m. - 2:00 p.m. | Register |
| 5/21/2025 | 10:00 a.m. - 11:00 a.m. | Register |
| 9/23/2025 | 10:00 a.m. - 11:00 a.m. | Register |
| 9/24/2025 | 1:00 p.m. - 2:00 p.m. | Register |
| 12/09/2025 | 10:00 a.m. - 11:00 a.m. | Register |
| 12/10/2025 | 1:00 p.m. - 2:00 p.m. | Register |
Miss our latest quarterly webinar?
Check it out
here!
Risk Adjustment Office Hours Webinars
The Risk Adjustment live office hours webinars - tailored for all Medicare Advantage programs including Group, Individual and DSNP - is to establish regular, accessible office hours where providers can ask questions and receive guidance on:
- HCC (Hierarchical Condition Category) coding
- Risk adjustment best practices
- Clinical documentation improvement (CDI) expectations
- Audit feedback
- Other documentation clarifications
| Date |
Time |
|
|---|---|---|
| 7/16/2025 | 12:00 p.m. - 1:00 p.m. | Register |
| 9/17/2025 | 12:00 p.m. - 1:00 p.m. | Register |
| 11/19/2025 | 12:00 p.m. - 1:00 p.m. | Register |
Professional Quarterly registration is open. The focus of this Professional Quarterly will be important CareFirst updates and reminders!
For All Providers
| Date |
Time |
|
|---|---|---|
| 5/14/2025 | 10:00 a.m. - 11:00 a.m. | Register |
| 5/15/2025 | 1:00 p.m. - 2:00 p.m. | Register |
| 9/17/2025 | 10:00 a.m. - 11:00 a.m. | Register |
| 9/18/2025 | 1:00 p.m. - 2:00 p.m. | Register |
| 12/03/2025 | 10:00 a.m. - 11:00 a.m. | Register |
| 12/04/2025 | 1:00 p.m. - 2:00 p.m. | Register |
Miss our latest quarterly webinar?
Check it out here!