Member Tools
Knowing your options for care doesn’t just keep you healthy—it also helps you save money. Get to know the options below to make sure you're getting the right care at the right cost.
Of course, in case of emergency, always call 911 or visit the closest emergency room.
Find a Doctor
Search our directory to see if your doctors are part of our network. You can search for a medical, dental or vision provider by last name. Or, search for a specific type of provider within a specified distance. In addition to doctors, use this tool to search healthcare facilities, like hospitals, urgent care and labs.
Use Find a Doctor to locate:
- Doctors and other healthcare providers
- Healthcare facilities
- Labs
- Urgent care
CloseKnit
CloseKnit offers 24/7 access to the support you deserve—from primary and urgent care to therapy and more through your desktop or the convenient CloseKnit mobile app.
CloseKnit services include:
- Advanced primary care (adults 18+)
- Urgent care (adults and children 2+)
- Behavioral health (adults and children 2+)
- Diet and nutrition (adults and children 5+)
- New parent support
*CloseKnit is a registered Trademark owned by, and is the trade name of, Atlas Health, LLC. Atlas Health, LLC d/b/a CloseKnit does not provide Blue Cross Blue Shield products or services and is providing in-person and telehealth services to CareFirst members. Atlas Health, LLC is a corporate affiliate within the CareFirst, Inc. corporate umbrella of companies.
Pharmacy Services (for ODs only)
Finding ways to save when it comes to prescriptions and pharmacy services will help you reduce overall medical costs.
- Use generic drugs or drugs on the preferred drug list.
- For maintenance medications, get up to a three-month supply for the cost of two copays instead of three.
- Save additional dollars with mail order pharmacy.
- Locate a pharmacy close to you.
Pharmacy Tools
Access our Drug Search tool, order prescriptions online or find other helpful information about using your drug plan.
Pharmacy Tools This link opens in a new window.Pharmacy Services (Associates only)
Please call 800-334-8134 for more information.
Email: CustomerCare@rxbenefits.com
Behavioral Health Support
It's common to face some form of mental health challenge during your life. When mental health difficulties arise for you or a loved one, remember you are not alone. Help is available and feeling better is possible.
The CareFirst support team is made up of specially trained service representatives, registered nurses and licensed behavioral health clinicians, ready to:
- Help you find the right mental health provider(s) and schedule appointments
- Connect you with a care coordinator who will work with your doctor to create a tailored action plan
- Find support groups and resources to help you stay on track
As a CareFirst member, you have access to specialized services and programs for depression, anxiety, drug or alcohol dependence, eating disorders and other mental health conditions. Support is here when you need it most.
Help is available 24/7 at 800-245-7013
- Press 1 for the crisis line
- Press 2 for questions or help finding a provider in your area
Maternity Support
We want to help
you maintain the best possible health throughout your pregnancy. There are many programs and tools available to help you prepare for the healthiest arrival.
Our Frequently Asked Questions (FAQs)
We have made improvements to help capture answers to all of the questions members ask. Our Frequently Asked Questions (FAQs) experience will help ensure you can quickly and easily find answers to your questions.