Member Tools
Knowing your options for care doesn’t just keep you healthy—it also helps you save money. Get to know the options below to make sure you're getting the right care at the right cost.
Of course, in case of emergency, always call 911 or visit the closest emergency room.
Find a Doctor
Search our directory to see if your doctors are part of our network. You can search for a medical or vision provider by last name. Or search for a specific type of provider within a specified distance. In addition to doctors, you can use this tool to search for healthcare facilities like hospitals, urgent care and labs.
Use Find a Doctor to locate:
- Doctors and other healthcare providers
- Healthcare facilities
- Labs
- Urgent care
CloseKnit Virtual Care
If you're feeling sick and not up to a trip to the doctor's office, get the urgent care you need with our virtual-first practice, CloseKnit. Connect with board-certified providers 24/7/365 through your smartphone or computer from the comfort of home with no appointment needed.
CloseKnit currently offers:
- Primary care
- Urgent care
- Therapy
Services available beginning January 1, 2024:
- Psychiatry
- Diet and nutrition
- Breastfeeding support
*Members must be age 18 and older to meet with a psychiatrist.
Mental and Behavioral Health
When mental health difficulties arise for you or a loved one, remember—we’re here to help. Our specially trained service representatives, registered nurses and licensed behavioral clinicians are ready to:
- Help you find the right mental health provider(s) and schedule appointments
- Connect you with a care coordinator who will work with your doctor to create a tailored action plan
- Find support groups and resources to help you stay on track
Our Behavioral Health Digital Resource is an online platform that gives members access to trained volunteer listeners, self-guided growth paths and treatment plans, community support and referrals to credentialed physicians in the CareFirst provider network.
If you or someone you know is in crisis, call or text 988 or contact the CareFirst support line at 800-245-7013 (press 1 for the crisis line, press 2 for questions or help finding a provider).
Learn MoreMy Account
Your member portal is personalized to you and your CareFirst benefits. Stay on top of your health with easy access to everything you need to understand your coverage, find care at the best price, and track your claims and deductibles at your fingertips.
- Find in-network doctors, urgent care centers and other care—nationwide
- View, order or email member ID cards
- Check claims and deductible status
- Update communication preferences and password
- Quickly access a variety of CareFirst member programs
If you haven’t already registered for My Account, it’s easy—just visit carefirst.com on your computer, tablet or smartphone.