The Center for Provider Education & Training

My Account - On-line Access to Health Insurance Benefits

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My Account is an easy to use, internet-based self-service tool available to CareFirst BlueCross BlueShield (CareFirst) and CareFirst BlueChoice members. CareFirst members with My Account gain quick, convenient, and secure on-line access to their personal health insurance information.

CareFirst members who register on-line for My Account can look up personal insurance plan information directly from CareFirst.

After logging into My Account, CareFirst members can view their CareFirst ID card, check on coverage and benefits, and determine out-of-pocket costs. Many of these features are also helpful to providers, who need to confirm insurance coverage before providing services.

This module illustrates how My Account can be a useful tool for patients and providers alike.

It takes about 10 minutes to complete this module, after which you should be able to:

  • Identify features and benefits of the CareFirst My Account self-service tool
  • Describe how My Account works from a member and provider perspective

After viewing, please take a few moments to Rate this Module, using the link in the sidebar on the left. Your input will help us to evaluate our efforts to provide you with useful information.

Click Next below for features of My Account.