In your community, at your service.

Need help understanding Medicare? Have questions about your insurance coverage? Interested in a wellness class?
We can help. The new center offers something for everyone.

Are you a CareFirst member?

Get in-person help with billing, benefits, enrollment, eligibility, claims processing and other questions.

Considering CareFirst?

Connect with a representative to help find the best plan to meet your needs.

Interested in wellness resources?

Join us for wellness classes, community partner events and empowering seminars that help you take charge of your health.

Schedule an Appointment

Schedule a time to speak in-person to a service navigator or sales agent at the CareFirst Engagement Center.

Schedule

Sign Up for a Class or Event

Check out our schedule of in-person wellness offerings, including exercise classes, vaccination events and volunteer opportunities.

View Upcoming Events

Sign Up

The CareFirst Engagement Center is partnering with CloseKnit to provide care designed entirely around you.

CloseKnit is virtual-first patient care. CloseKnit members can speak with a physician via the app or connect with a Care Team 24/7.

Want to become a CloseKnit member?

Register Now
Through this innovative virtual care solution, patients can get support with these services and more:
  • Preventive care
  • Illness care
  • Chronic condition management
  • Mental health counseling
You can also access in-person CloseKnit services at the CareFirst Engagement Center including:
  • Engaging in-person with a patient navigator
  • CloseKnit app support and demonstration
  • Consultation on actionable steps for your care plan
  • Support connecting to the right social services
  • Care management referrals

Sign up now for one of CloseKnit’s Pop-Up Clinics.

The CareFirst Engagement Center brings community resources together to help you live your healthiest life.

The CareFirst Engagement Center
1501 South Clinton Street, Baltimore, MD 21224 Hours: 10 a.m.-6 p.m., Monday-Friday

CloseKnit is open 24/7/365 and staffed by highly credentialed providers who adhere to the highest clinical standards. All CareFirst members 18+ are eligible to join CloseKnit with costs paid through a member’s insurance benefits.

CloseKnit is a registered Trademark owned by, and is the trade name of, Atlas Health, LLC. Atlas Health, LLC d/b/a CloseKnit is an independent company that does not provide BCBS products or services and is providing telehealth services to CareFirst members.

Serving Maryland, the District of Columbia, and portions of Virginia, CareFirst BlueCross BlueShield is the shared business name of CareFirst of Maryland, Inc. and Group Hospitalization and Medical Services, Inc. CareFirst BlueCross BlueShield Medicare Advantage is the shared business name of CareFirst Advantage, Inc., CareFirst Advantage PPO, Inc. and CareFirst Advantage DSNP, Inc. CareFirst BlueCross BlueShield Community Health Plan Maryland is the business name of CareFirst Community Partners, Inc. In the District of Columbia and Maryland, CareFirst MedPlus is the business name of First Care, Inc. In Virginia, CareFirst MedPlus is the business name of First Care, Inc. of Maryland (used in VA by: First Care, Inc.). CareFirst of Maryland, Inc., Group Hospitalization and Medical Services, Inc., CareFirst Advantage, Inc., CareFirst Advantage PPO, Inc., CareFirst Advantage DSNP, Inc., CareFirst Community Partners, Inc., CareFirst BlueCross BlueShield Community Health Plan District of Columbia, CareFirst BlueChoice, Inc., First Care, Inc., and The Dental Network, Inc. are independent licensees of the Blue Cross and Blue Shield Association. BLUE CROSS®, BLUE SHIELD® and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.


"World’s Most Ethical Companies" and "Ethisphere" names and marks are registered trademarks of Ethisphere LLC.


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