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| Provider Services: |
Maryland Indemnity - XW Prefix and BlueCard® Claims:
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410-581-3581 / 800-437-2332 |
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| Maryland Indemnity - Mental Health for Level III and Key Groups only: |
410-581-3581 / 800-437-2332 |
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| NCA Indemnity - XIA Prefix & BlueCard® Claims: |
202-479-6560 / 800-842-5975 |
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| CareFirst®' BlueChoice - XIC Prefix: |
202-479-6560 / 800-842-5975 |
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| BluePreferred - XIP Prefix: |
202-479-6560 / 800-842-5975 |
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| BlueChoice Advantage - XIH Prefix: |
202-479-6560 / 800-842-5975 |
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| Blue Precision: |
202-479-6560 / 800-842-5975 |
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| MHIP: |
202-479-6560 / 800-842-5975 |
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| Dental: |
Revised dental manual coming soon. |
| State of Maryland Provider Services: |
State of Maryland - All Products:
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877-228-7268 |
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| NASCO - National Accounts Service & Claims Operations: |
Northrop Grumman - NRG Prefix:
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877-228-7268 / 800-972-8088 |
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| Northrop Grumman - ESS or NGC Prefix: |
800-516-1269 |
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| All Other NASCO Accounts: |
877-228-7268 |
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| Federal Employee Program (FEP) Provider Services: |
Federal Employee Program - R Prefix:
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| Professional & Institutional providers in Montgomery & Prince George's counties, Washington, DC & Northern Virginia (east of Rt. 123*) |
202-488-4900 |
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| All Other MD FEP Providers: |
| Professional Inquiries: |
410-581-3568 / 800-854-5256 |
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| Institutional Inquiries: |
410-581-3567 / 800-321-2580 |
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* For providers west of Rt. 123, send all claims and correspondences to local plan
| Provider Contacts: |
| BlueCard Eligibility: |
| 800-676-BLUE (2583) |
Claims |
Correspondence |
| Provider Information and Credentialing: |
| 410-872-3500 / 877-269-9593 FAX: 410-872-4107 / 866-452-2304 |
Correspondence |
| Provider Relations and Professional Contracting: |
| 410-872-3500 / 877-269-9593 FAX: 410-505-6900 / 866-452-2306 |
Correspondence |
| Institutional and Vendor Contracting: |
| 410-872-3500 / 877-269-9593 FAX: 410-872-4106 / 866-452-2305 |
Correspondence |
| Provider Seminar Registration: |
| 877-269-2219 |
| Care Management: |
| 866-PRE-AUTH (773-2884) |
| Authorization: |
| 410-781-7661 - Fax for authorization |
| Case Management: |
| 410-605-2413 / 888-264-8648 |
Correspondence |
| Automated Voice Response Units: |
BlueLine:
MD Region - Authorizations, Eligibility and Claim and Benefit Inquiry for PPO, MPOS, PPN and MD Indemnity |
| 410-581-3535 / 800-248-8410 |
FirstLine:
NCA Region - Eligibility, Claim and Benefit Inquiry for CareFirst BlueChoice, BluePreferred and NCA Indemnity |
| 202-479-6560 / 800-842-5975 |
| FEP - Eligibility, Claim and Benefit Inquiry |
| 202-488-4900 |
| Maryland Point of Service (MPOS) Referral Line: |
| 410-998-5741 - Fax for referrals: |
Forms Request Line:
MD Region - Authorization Forms, MPOS Referral Forms, Information Request Forms, BLUELINE Quick Reference Cards |
| 410-998-4667 |
| NCA Region - FirstLine |
| 202-479-6560 / 800-842-5975 |
| Vendor Contacts: |
| Argus - Pharmacy benefits manager |
| 800-314-2872 - Prior authorization requests Fax: 800-315-4025 |
| Emdeon - Enrollment for electronic claims submission |
| 800-845-6592 |
| Gateway EDI - Enrollment for electronic claims submission |
| 800-556-2231 |
| Icore Healthcare - Supplier of injectable drugs |
| 866-522-2470 |
Laboratory Corporation of America (LABCORP) -
Provides laboratory services for CareFirst BlueChoice members |
| 800-322-3629 |
| Magellan Behavioral Health - Mental health and substance abuse services |
| 800-245-7013 |
| McKesson Specialty - Supplier of injectable drugs |
| 888-456-7274 |
| MedAvant - Enrollment for electronic claims submission |
| 800-792-5256 ext. 813 |
| MTrans (Misys) - Enrollment for electronic claims submission |
| 800-347-3473 ext. 2188 |
| Payerpath - Enrollment for electronic claims submission |
| 877-623-5706 ext. 2 |
| ProtoMED - Enrollment for electronic claims submission |
| 410-684-3325 / 800-648-4836 |
| RealMed - Enrollment for electronic claims submission |
| 877-927-8000 |
| RelayHealth - Enrollment for electronic claims submission |
| 847-608-7000 (Professional) / 800-693-6890 (Institutional) |
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Serving Maryland, the District of Columbia and portions of Virginia. CareFirst BlueCross BlueShield is the shared business name of CareFirst of Maryland, Inc. and Group Hospitalization and Medical Services, Inc. CareFirst BlueChoice, Inc., an affiliate company, also offers health benefit products and services on this site.
CareFirst BlueCross BlueShield and CareFirst BlueChoice, Inc. are independent licensees of the Blue Cross and Blue Shield Association.
® Registered trademark of the Blue Cross and Blue Shield Association. ®' Registered trademark of CareFirst of Maryland, Inc. |
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