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CareFirst.com Providers & Physicians Phone Numbers and Claim Addresses

Phone Numbers and Claim Addresses

Provider Services Provider Contacts
State of Maryland Provider Services Automated Voice Response Units
NASCO Provider Services Vendor Contacts
FEP Provider Services  

Provider Services:

Maryland Indemnity - XW Prefix and BlueCard® Claims:

410-581-3581 / 800-437-2332
Maryland Indemnity - Mental Health for Level III and Key Groups only:
410-581-3581 / 800-437-2332
NCA Indemnity - XIA Prefix & BlueCard® Claims:
202-479-6560 / 800-842-5975
CareFirst®' BlueChoice - XIC Prefix:
202-479-6560 / 800-842-5975
BluePreferred - XIP Prefix:
202-479-6560 / 800-842-5975
BlueChoice Advantage - XIH Prefix:
202-479-6560 / 800-842-5975
Blue Precision:
202-479-6560 / 800-842-5975
MHIP:
202-479-6560 / 800-842-5975
Dental:
Revised dental manual coming soon.
State of Maryland Provider Services:

State of Maryland - All Products:

877-228-7268
NASCO - National Accounts Service & Claims Operations:

Northrop Grumman - NRG Prefix:

877-228-7268 / 800-972-8088
Northrop Grumman - ESS or NGC Prefix:
800-516-1269
All Other NASCO Accounts:
877-228-7268

Federal Employee Program (FEP) Provider Services:

Federal Employee Program - R Prefix: 

Professional & Institutional providers in Montgomery & Prince George's counties, Washington, DC & Northern Virginia (east of Rt. 123*)
202-488-4900
All Other MD FEP Providers:
Professional Inquiries:
410-581-3568 / 800-854-5256
Institutional Inquiries:
410-581-3567 / 800-321-2580
* For providers west of Rt. 123, send all claims and correspondences to local plan
Provider Contacts:
BlueCard Eligibility:
800-676-BLUE (2583) Claims Correspondence
Provider Information and Credentialing:
410-872-3500 / 877-269-9593 FAX: 410-872-4107 / 866-452-2304 Correspondence
Provider Relations and Professional Contracting:
410-872-3500 / 877-269-9593 FAX: 410-505-6900 / 866-452-2306 Correspondence
Institutional and Vendor Contracting:
410-872-3500 / 877-269-9593 FAX: 410-872-4106 / 866-452-2305 Correspondence
Provider Seminar Registration:
877-269-2219
Care Management:
866-PRE-AUTH (773-2884)
Authorization:
410-781-7661 - Fax for authorization
Case Management:
410-605-2413 / 888-264-8648 Correspondence
Automated Voice Response Units:
BlueLine:
MD Region
- Authorizations, Eligibility and Claim and Benefit Inquiry for PPO, MPOS, PPN and MD Indemnity
410-581-3535 / 800-248-8410
FirstLine:
NCA Region
- Eligibility, Claim and Benefit Inquiry for CareFirst BlueChoice, BluePreferred and NCA Indemnity
202-479-6560 / 800-842-5975
FEP - Eligibility, Claim and Benefit Inquiry
202-488-4900
Maryland Point of Service (MPOS) Referral Line:
410-998-5741 - Fax for referrals:
Forms Request Line:
MD Region
- Authorization Forms, MPOS Referral Forms, Information Request Forms, BLUELINE Quick Reference Cards
410-998-4667
NCA Region - FirstLine
202-479-6560 / 800-842-5975
Vendor Contacts:
Argus - Pharmacy benefits manager
800-314-2872 - Prior authorization requests Fax: 800-315-4025
Emdeon - Enrollment for electronic claims submission
800-845-6592
Gateway EDI - Enrollment for electronic claims submission
800-556-2231
Icore Healthcare - Supplier of injectable drugs
866-522-2470
Laboratory Corporation of America (LABCORP) -
Provides laboratory services for CareFirst BlueChoice members
800-322-3629
Magellan Behavioral Health - Mental health and substance abuse services
800-245-7013
McKesson Specialty - Supplier of injectable drugs
888-456-7274
MedAvant - Enrollment for electronic claims submission
800-792-5256 ext. 813
MTrans (Misys) - Enrollment for electronic claims submission
800-347-3473 ext. 2188
Payerpath - Enrollment for electronic claims submission
877-623-5706 ext. 2
ProtoMED - Enrollment for electronic claims submission
410-684-3325 / 800-648-4836
RealMed - Enrollment for electronic claims submission
877-927-8000
RelayHealth - Enrollment for electronic claims submission
847-608-7000 (Professional) / 800-693-6890 (Institutional)

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New State of Maryland Health Plan Options

Voucher Communication for FEP Dental Providers - Alert Reminder

Enzyme Replacement Codes Policy Change

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Serving Maryland, the District of Columbia and portions of Virginia. CareFirst BlueCross BlueShield is the shared business name of CareFirst of Maryland, Inc. and Group Hospitalization and Medical Services, Inc. CareFirst BlueChoice, Inc., an affiliate company, also offers health benefit products and services on this site.

CareFirst BlueCross BlueShield and CareFirst BlueChoice, Inc. are independent licensees of the Blue Cross and Blue Shield Association.

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