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Becoming an Electronic Submitter | EDI Manuals | Provider ID Numbers & Payer Codes | Hints for Successful Submission | Frequently Asked Questions | Contact Information
If you currently do not submit claims electronically, please contact one of our preferred vendors:
- Emdeon (formerly known as Webmd) at 877-469-3263
- Gateway EDI at 800-969-3666
- Capario (formerly known as MedAvant/ProxyMed) at 800-586-6870
- All Scripts (formerly known as Payerpath) at 877-623-5706, ext 0
- ProtoMed (formerly known as Protologics) at 410-684-3325 or 1-800-648-4836
- RealMed at 410-480-7165 or 877-732-5633
- RelayHealth and McKesson (formerly known as Perse Technologies) at 770-237-7662
If you are already enrolled with one of our preferred vendors and need assistance, please call the appropriate Help Desk:
- Emdeon (formerly known as Webmd) at 800-845-6592
- Gateway EDI at 800-556-2231
- Capario (formerly known as MedAvant/ProxyMed) at 800-586-6870
- All Scripts (formerly known as Payerpath) at 877-623-5706, ext 0
- ProtoMed (formerly known as Protologics) at 410-684-3325 or 1-800-648-4836
- RealMed at 410-480-7165 or 877-732-5633
- RelayHealth and McKesson (formerly known as Perse Technologies) at 770-237-7662
To check the status of a claim, log in to CareFirst Direct or call:
- BlueLine (MD products) at 410-581-3531 or 800-248-8410
- FirstLine (NCA products) at 202-479-6560 or 800-842-5975
For assistance with a specific EDI claim processed by CareFirst, call 1-877-526-8390 or direct an e-mail to hipaa.partner@carefirst.com. All other claim inquiries should be directed to the appropriate Provider Service department.
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