Features of My Account
2 of 6
My Account provides a quick and convenient way for a CareFirst member to obtain current information about his/her insurance coverage, costs, benefits, and medical claims.
Click to see: How to register for My Account
After logging in, a CareFirst member sees a welcome page such as the one below, from which they can access all the features of My Account. For details, first click on the image below, then roll your cursor over various items on the screen.
Click to view a short video: My Account Demo
From an office staff perspective, can you envision any likely scenarios for how a self-service tool like My Account could:
- help to eliminate delays in your waiting room?
- increase patient satisfaction with your services?