The Center for Provider Education & Training

CareFirst Direct Dual Eligibility

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Welcome!

CareFirst Direct is a free, self-service tool that allows registered users to obtain online information regarding eligibility, benefits, and claim and authorization status for CareFirst and CareFirst BlueChoice members.  CareFirst Direct is accessible from the Electronic Services section in the Providers & Physicians area of carefirst.com.

This 5 minute tutorial shows you how to recognize members who have multiple eligibilities under the same membership number.

After viewing this tutorial you will be able to easily identify members who have more than one policy under the same membership number.

After you complete the tutorial, please take a few moments to Rate this Module, using the link in the sidebar.  Your input will help us to evaluate our efforts to provide you with useful information.

Click on the image below to begin the tutorial.

Click to begin Dual Eligibility Tutorial