CareFirst Direct Tutorials for Office Administrators
Welcome!
CareFirst Direct is a free, self-service tool that allows registered users to obtain on-line information regarding eligibility, benefits, and claim and authorization status for CareFirst BCBS members. CareFirst Direct is available to participating institutional and professional providers.
The tutorials in this module are for office administrators who manage a CareFirst Direct account.
Getting started with CareFirst Direct requires a designated person from your office to complete the registration process for the entire practice. If you or someone in your office has not yet enrolled in CareFirst Direct, please visit the Electronic Services section of the CareFirst web site. Learn more
After enrollment, the designated administrator of the CareFirst Direct account must complete the set-up process that allows billing agents and others in your office to access the system. To set up and maintain your account, you will need to manage your on-line profile in the CareFirst Direct system.
Managing a CareFirst Direct account for your office requires that you add new users, reset passwords, and assign user permissions.
These short, five minute tutorials show you how to perform three common and frequently required tasks in managing your CareFirst Direct account.
Click the buttons above to view each tutorial, or click Next below to go to the 'Create New Users' tutorial.
After viewing these CareFirst Direct tutorials, please take a few moments to Rate this Module, using the link in the sidebar on the left. Your input will help us to evaluate our efforts to provide you with useful information.