The Center for Provider Education & Training

CareFirst Direct Tutorials for Office Administrators

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Module Summary

CareFirst Direct office administrators will benefit from three easy to follow tutorials when setting-up or making changes to a CareFirst Direct account profile.

The tutorials in this module provide step-by-step instructions for how to perform three common and frequently required tasks in CareFirst Direct - how to add new users, how to reset a password, and how to assign user permissions.

Office administrators who complete these CareFirst Direct tutorials should be able to perform the following tasks without assistance:

  • Create new users in CareFirst Direct
  • Reset CareFirst Direct passwords
  • Assign user permissions

How to Create New Users How to Create New Users How to Set User Permissions 

Click the buttons above to review each tutorial or click Previous below to return to the Introduction page.

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