News Flash

CareFirst Transitions to New ID Card Processing Operation

September 28, 2005

CareFirst BlueCross BlueShield and CareFirst BlueChoice, Inc. (CareFirst) continue to deliver on our commitment of providing members with high-quality and efficient health care administrative services. Please take a moment to review the following information regarding improvements to our ID card processing operation.

During the fourth quarter 2005, CareFirst will transition its internal ID card processing operation to Personix, a leading provider of business-critical communications to the health care industry. For more than 25 years, Personix has provided plastic card manufacturing, personalization and mailing services and high-volume laser printing, mailing and electronic document delivery solutions to more than 9,000 clients worldwide.

With this change, CareFirst expects to increase the accuracy, efficiency and timeliness of its ID card operation. Should you receive a new ID card, you might notice a difference in card stock. Please note, however, that the content and format of the new ID cards will not change.

You will continue to use your current ID cards unless you or your employer makes a change that would generate a new ID card (i.e. change of plan, family status, primary care provider).