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FirstHelp offers CareFirst BlueChoice members access to round-the-clock medical advice. CareFirst BlueChoice members can reach a registered nurse, 24-hours-a day, seven days a week at the toll-free telephone number on the back of your ID card. FirstHelp nurses ensure that members receive the right level of care at the right time. With FirstHelp, access to health care advice is immediate. FirstHelp nurses have information on all health care options, including emergency facilities, urgent care, clinics, primary care providers and other health care resources available to members. For more information, contact CareFirst BlueChoice Member Services at the telephone number on the front of your ID card. To reach FirstHelp, call (800) 535-9700.
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