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General Plan Numbers

CareFirst BlueCross BlueShield General Plans Member Services Telephone Numbers

Please use the following telephone numbers if you do not have access to your Member ID card. Click here if you are looking for individual plan Member Services numbers. Click here if you are a member of a large employer group.

Customer Service:

Mon.- Fri.: 7 a.m. - 7 p.m. (Eastern Time)
Sat.: 9 a.m. - 2 p.m. (Eastern Time)

Medical | Dental | Vision

Medical Plans:

Plan Toll Free Number Local Number
BluePreferred (800) 321-3497  
CareFirst BlueChoice HMO (866) 520-6099  
CareFirst BlueChoice Opt-Out Open Access (866) 520-6099  
CareFirst BlueChoice Opt-Out Plus (866) 520-6099  
Comprehensive Major Medical
(Maryland)		 (800) 626-0173 (410) 581-3660
Comprehensive Major Medical
(National Capital Area)		 (800) 321-3497  
Federal Employee Program HMO (866) 520-6099  
Maryland Point of Service (POS) (800) 626-0173 (410) 581-3660
Preferred Provider Network (PPN/PPO) (800) 626-0173 (410) 581-3660
Traditional Indemnity
(National Capital Area)		 (800) 321-3497 (202) 484-9100

Dental Plans:

Plan Toll Free Number Local Number
CareFirst BlueChoice Discount Dental Program
(Administered through The Dental Network)		 (888) 833-8464  
Dental HMO
(Administered through The Dental Network)		 (888) 833-8464  
Individual Select Preferred Dental (888) 833-8464  
Regional Preferred Dental (PPO) (866) 891-2802  
Regional Traditional Indemnity Dental (866) 891-2802  

Vision Plans:

Plan Toll Free Number Local Number
BlueVision
(Administered through Davis Vision)		 (800) 783-5602  
BlueVision Plus
(Administered through Davis Vision)		 (800) 783-5602  

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Serving Maryland, the District of Columbia and portions of Virginia. CareFirst BlueCross BlueShield is the shared business name of CareFirst of Maryland, Inc. and Group Hospitalization and Medical Services, Inc. CareFirst BlueChoice, Inc., an affiliate company, also offers health benefit products and services on this site.

CareFirst BlueCross BlueShield and CareFirst BlueChoice, Inc. are independent licensees of the Blue Cross and Blue Shield Association.

® Registered trademark of the Blue Cross and Blue Shield Association. ®' Registered trademark of CareFirst of Maryland, Inc.
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