How to Change Your PCP

For members of BlueChoice and Maryland Point of Service products, you can change your Primary Care Physician (PCP) by calling Member Services at the telephone number on your ID card or follow the directions below:

Make the Change Online:

• Log onto My Account.
  • If you have not registered, please click on the "First Time Users" link to register and select your User ID and Password.
• Select "Change PCP".
  • Please note: Due to technical issues we are currently working on, some members may not see the "Change PCP" link once they log in. These members will need to call the number on the back of their member ID cards to change their PCP.
• Search the Directory for your new PCP.
• Your search will only show providers who are accepting new patients.
• Click the "Select" button besides the provider's listing and complete the PCP Change Request form.

Important Notes:

• Please call the provider's office you wish to visit to confirm he or she still participates with CareFirst.
• Requests received on or before the 20th of the month will be effective the first day of the following month.
• Requests received after the 20th will be effective on the first of the second month following your request. For example: changes received by January 20 will be effective February 1. Changes received on January 21 will be effective March 1.
• New cards will be issued after the PCP change is processed.