Select or Change Your PCP

When you enroll in a Standard HealthyBlue or BlueChoice High Open Access plan, you must select a PCP to manage your primary medical care.

 

To select or change your PCP:

  • Log onto My Account.
  • If you have not registered, click "First Time Users" to register and select your User ID and Password.
  • Click "Select Your PCP" or "Change Your PCP"
  • Search the Directory for your new PCP. Your search will only show providers who are accepting new patients.
  • Click the "Select" button besides the provider's listing and complete the PCP Change Request form.

 

 

The process for selecting or changing a PCP by phone or mail is simple.

  • First, find a Doctor online
  • Then, inform CareFirst of your selection:
    • By Phone, call CareFirst at 1-888-789-9065
    • By Mail, download, complete and return the PCP Selection Form from the Forms page. The mailing address is provided on the PCP Selection Form.

 

 

In addition to notifying your plan of your change in PCP, please also consider taking the following:

  • Please call the provider's office you wish to visit to confirm he or she still participates with CareFirst.
  • If you need to visit a provider and you have misplaced or lost your member ID Card, you can log into My Account.
    • There, you can order a new card and print a verification of coverage letter.
    • Select the "Request a New ID Card" option to access the verification of coverage letter.
    • You will receive an additional set of cards in the mail.