CareFirst BlueCross BlueShield
About Us Careers CareFirst Community Contact Us Glossary Media Center Search the CareFirst Site
About Us
Members and Visitors Employers and Benefit Managers Providers and Physicians Brokers and Agents
CareFirst.com Contact Us

Questions About Your Insurance?

Contact Member Services
E-mail Member Services
Send your claims and benefits questions securely to Member Services through My Account. Log in, then click on Contact Us. (If you have not yet registered, please go to My Account and click on Register Now.)
Change Your Primary Care Physician (PCP)
Request a New ID
Change My Address
Pay My Bill
Many members who buy their insurance directly from CareFirst can now pay their bills online without registering for My Account.
Download a Claim Form
(Note: the mailing address for your claim is on the claim form.)
Frequently Asked Questions 
Telephone Numbers
(If you have your member ID card, please use the phone number listed on your card.
How to Appeal a Claim 

Other Questions or Comments:
Brokers
  To become a CareFirst Broker,
contact Broker Relations.
Case Management
 
Enroll online for free help in managing serious trauma or illness.
Enroll online for free program for expectant mothers.
Community
  For information on how to obtain grants or sponsorships contact Community Relations.
Employment
  For job opportunities, search our jobs database.
Fraud
 
Learn more about fraud
Report fraud
Insurance Plans
  Get information about individual plans or group coverage.
Mailing Address
  The mailing address should be on the claim form or the instructions.
 
Media
  Reporters and journalists can
contact Media Relations.
My Account
  E-mail us for technical assistance in using the My Account site.
Privacy
  Concerned about privacy?
Contact our Privacy Office.
Provider Directory
  E-mail us with questions or comments about the online provider directories.
Providers
 
E-mail Provider Relations
CareFirst Direct questions
Site Survey
  Comments about our Web site?
Please complete our Web survey.
Technical Issues
  For Web site problems, contact our Web Development Team.
Solution Center
News & Updates
Marylanders Could Face Millions in Out-of-Pocket Medical Costs

CareFirst strongly urges Maryland consumers to contact their elected representatives and oppose the Assignment of Benefits bills that could cost them millions in out-of-pocket health care costs

More details
 
Serving Maryland, the District of Columbia and portions of Virginia. CareFirst BlueCross BlueShield is the shared business name of CareFirst of Maryland, Inc. and Group Hospitalization and Medical Services, Inc. CareFirst BlueChoice, Inc., an affiliate company, also offers health benefit products and services on this site.

CareFirst BlueCross BlueShield and CareFirst BlueChoice, Inc. are independent licensees of the Blue Cross and Blue Shield Association.

® Registered trademark of the Blue Cross and Blue Shield Association. ®' Registered trademark of CareFirst of Maryland, Inc.
This site is best viewed in IE 7.0 or higher or Firefox 3.0 or higher.