"As the health care industry continues to re-define itself, Blue Cross and Blue Shield of Maryland has mapped its future direction with clear vision and firm commitment. That our course is a wise and proper one has been demonstrated by our improved financial stability under the leadership of people like Owen Cole and Bill Jews. With the support of my fellow board members and with the continued commitment to service excellence that distinguishes all those who work for this company, we shall continue our momentum toward growth and profitability."

 
DAN A. COLUSSY
Chairman of the Board December 1996

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"In an industry undergoing fundamental change and serving customers who expect excellent service, we have emerged as a regional leader. The company today is positioned on the threshold of exciting new opportunities. That sense of momentum is a tribute to the creative leadership of my fellow board members; the leadership of our President, Bill Jews; and the hard work and professionalism of all the employees of Blue Cross and Blue Shield of Maryland."

 
J. OWEN COLE
Chairman of the Board 1994 - 1996