Your Mind, Your Body, Your Spirit, Your Health

welcome
president and ceo's message
chairman's messagefinancial highlights
2000 milestones
leadership
our promise
CareFirst in brief
photo: Daniel Altobello

Message from the Chairman of the Board
Following the pattern of recent CareFirst annual reports, this report looks to the future and anticipates what our company must do to meet the needs of our customers in the years ahead. In recent months, we have seen the application of innovative technology that will change the way our company conducts business and interacts with customers and medical professionals. We also have seen new approaches to care and a broader definition of what it means to be a health care company. It is important to remember that the ambitious progress we review in this report - the new products that expand our member's care choices, the lowered administrative costs and the introduction of e-commerce technology - is more than just our future. It is also our present, our here and now. CareFirst associates are doing today what they aspire to do still better in the years ahead. That's why we approach the challenges before us with such confidence. Those challenges, while formidable, are no greater than those we already have overcome. CareFirst is focused on the future of health care because we have seen its potential and understand what it takes to make it a reality.
Daniel J. Altobello
Daniel J. Altobello, Chairman of the Board